Effective 30 August 2026

Refund policy

We want paid Context Passport plans to be a straightforward purchase. This policy explains refunds and cancellation.

First purchase

You may request a refund within 14 days of your first paid Context Passport purchase. Send the request from the email address used at checkout to andreivisan82@gmail.com and include the order number shown on your receipt.

Renewals

If an automatic renewal was unintended, contact us within 7 days of the renewal. We will normally approve the request where there has been little or no Pro use since renewal.

Cancellation

You can cancel from Billing at any time. Cancellation prevents the next renewal and Pro access continues through the period already paid for. Cancelling does not automatically refund the current period.

How refunds are processed

Approved refunds are issued through Stripe Managed Payments and its merchant of record, Link, to the original payment method. Bank and card processing times are outside our control. Applicable statutory consumer rights remain unaffected.

Contact

Email andreivisan82@gmail.com for billing or refund help.